Privacy Notice


This page governs the privacy notice of our website www.peaksnowsports.com (“site”) Owned by PEAK Snowsports Holdings Ltd (“us”, “we” or “our”) which trades as PEAK Snowsports and includes the following subsidiaries PEAK Snowsports Ltd, PEAK Snowsports France and PEAK Snowsports Austria, all known as PEAK Snowsports in this notice (the company)

Our privacy notice tells you what personal data (PD) and non-personal data (NPD) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy notice also explains certain legal rights that you have with respect to your personal data. Any capitalised terms not defined herein will have the same meaning as where they are defined elsewhere on our website.

Your Rights

When using our website and submitting personal data to us, you may have certain rights under the General Data Protection Regulation (GDPR) and other laws. Depending on the legal basis for processing your personal data, you may have some or all of the following rights:

The right to be informed
You have the right to be informed about the personal data we collect from you, and how we process it.

The right of access
You have the right to get confirmation that your personal data is being processed and have the ability to access your personal data.

The right to rectification
You have the right to have your personal data corrected if it is inaccurate or incomplete.

The right to erasure (right to be forgotten)
You have the right to request the removal or deletion of your personal data if there is no compelling reason for us to continue processing it.

The right to restrict processing
You have a right to ‘block’ or restrict the processing of your personal data. When your personal data is restricted, we are permitted to store your data, but not to process it further.

The right to data portability
You have the right to request and get your personal data that you provided to us and use it for your own purposes. We will provide your data to you within 30 days of your request. To request your personal data, please contact us using the information at the top of this privacy notice.

For details about your rights under the law, visit http:s//goo.gl/F41vAV


How do we collect it? 

Generally, you control the amount and type of information that you provide to us when using our website or engaging with the company on and offline

 

Type of Information

Exactly what do we store?  

Why do we need it?

Personal

Name, Age, Gender, Address, Contact number and Email.

  • Personalise communication
  • Allocating appropriate lessons and teachers
  • Provide booking documents
  • Fulfil online payments
  • Offer marketing communications unless you have opted out

Activity

Your customer activity and interaction with our products and services

  • Understand what products or services you have bought from us and when
  • Relevant marketing communications
  • Adjust our planner to suit your demand
  • Develop new products or services to suit your needs
  • Offer lesson availability

Performance

Any written online or offline communication or summaries of spoken conversation or recordings of phone calls

  • Customer service
  • Training staff
  • Share communications for business development

Consent

Your answers to consent for us to send marketing communication to you and if so,  in what format

  • To ensure you receive what you consented to receive
  • To not send business communications if you have not consented to it

 

Changes to our Privacy notice

We reserve the right to change this privacy notice at any time. If our company decides to change this privacy notice, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your PD in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address on file in your account). Otherwise we will use and disclose our users’ and customers’ PD in agreement with the privacy notice in effect when the information was collected. In all cases, your continued use of our website, services, and products after any change to this privacy notice will constitute your acceptance of such change.

Questions about our Privacy notice

If you have any questions about our privacy notice, please email us at hello@peaksnowsports.com with the subject line: privacy notice.